TERMS & CONDITIONS
CUSTOMER CARE
Kannauj Perfumer Website - Returns and Refunds Policy
Last Updated: June- 2022
Thank you for shopping with Kannauj Perfumer. We take pride in the quality of our authentic attar products, manufactured in Kannauj, India, by our trusted Manufacturers. Your satisfaction is important to us. If you have any questions about our Returns and Refunds Policy, please contact us at kannaujittar@gmail.com
1. Returns
1.1. Eligibility: We accept returns of products purchased from the Kannauj Perfumer Website within [number] days of delivery. To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it.
1.2. Return Process: To initiate a return, please contact us at [Contact Information]. You will be provided with instructions on how to return the product. Please include your order number and reason for the return in your communication.
1.3. Return Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure the safe return of the product. Shipping costs are non-refundable.
2. Refunds
2.1. Refund Eligibility: Upon receiving your returned product and inspecting it, we will notify you of the eligibility for a refund. If your return is approved, a refund will be processed to your original method of payment.
2.2. Refund Processing: Refunds are typically processed within [number] business days from the date we receive the returned product. The timing of the refund may vary depending on your financial institution.
3. Exchanges
3.1. Exchange Process: If you wish to exchange a product for a different item, please contact us at [Contact Information]. We will provide you with instructions on how to proceed with the exchange.
3.2. Additional Costs: Any price difference between the exchanged products, as well as shipping costs for the new item, may be applicable. You will be responsible for any additional costs associated with the exchange.
4. Damaged or Defective Products
4.1. Damaged or Defective Products: If you receive a product that is damaged or defective, please contact us immediately at [Contact Information]. We will arrange for a replacement or refund, as appropriate, and provide instructions for returning the damaged or defective product.
5. Cancellation
5.1. Order Cancellation: If you wish to cancel an order, please contact us as soon as possible. If your order has not yet been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, you will need to follow our Returns process upon receipt of the product.
6. Contact Information
6.1. Contact: For all returns, refunds, exchanges, or other inquiries related to this policy, please contact us at kannaujittar@gmail.com.
Please note that this is a sample Returns and Refunds Policy, and you should tailor it to fit the specific needs and circumstances of your website and business. Additionally, make sure to comply with applicable consumer protection laws and regulations in your jurisdiction when creating and enforcing your policy.
PRIVACY & SAFETY
our privacy and safety are important to us at Kannauj Perfumer. Here's a concise overview of our policy:
1. Collection of Information:
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We collect personal information when you make a purchase or engage with us.
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We also gather non-personal data to improve our website.
2. Use of Information:
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We use your data for order processing, communication, and website improvement.
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You can opt out of promotional communications at any time.
3. Protection of Information:
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We implement strict security measures to safeguard your data.
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Access to personal information is limited to authorized personnel.
4. Third-Party Services:
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We are not responsible for the privacy practices of third-party websites.
5. Cookies:
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We use cookies to enhance your browsing experience.
6. Children's Privacy:
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Our website is not for children under 14.
7. Safety Measures:
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Practice online safety and be cautious of phishing attempts.
8. Policy Updates:
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We may update this policy, so check back for changes.
9. Contact Information:
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For questions or concerns, contact us at kannaujittar@gmail.com .
By using our website, you agree to this policy. We're dedicated to protecting your privacy and ensuring your safety.
WHOLESALE INQUIRIES
Are you interested in offering authentic Kannauj Attar products in your retail store or online shop? We're here to help you access the exquisite fragrances of Kannauj, India, through our wholesale program.
Why Choose Kannauj Perfumer for Wholesale?
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Authenticity: Our attar products are crafted with precision and tradition in Kannauj, India, ensuring the highest quality and authenticity.
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Variety: We offer a wide range of attar fragrances, from classic favorites like rose and jasmine to unique blends that captivate the senses.
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Experienced Craftsmanship: Our manufacturers have generations of experience in the art of attar making, guaranteeing superior craftsmanship.
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Competitive Pricing: Enjoy competitive wholesale pricing and bulk discounts, allowing you to maximize your profit margins.
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Custom Solutions: We can work with you to create custom attar blends or packaging to meet the unique needs of your business.
How to Get Started
Getting started with our wholesale program is easy:
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Contact Us: Reach out to us at kannaujittar@gmail.com and let us know your wholesale requirements.
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Product Selection: Explore our catalog and choose the attar products that best suit your business.
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Pricing: We will provide you with wholesale pricing and volume discounts based on your needs.
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Order Placement: Place your wholesale order, and we will ensure a smooth and efficient delivery process.
Experience the allure of Kannauj Attar and elevate your product offerings with the scents of tradition and luxury. Contact us today to learn more about our wholesale opportunities and take the first step towards a fragrant partnership.
PAYMENT METHODS
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Credit / Debit Cards
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PAYPAL
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Offline Payments